Return & Warranty Policy
Return & Warranty Policy
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- 1. SATISFACTION GUARANTEE TO ALL CUSTOMERS: 30-DAY MONEY BACK POLICY
- 2. LIMITED WARRANTY
- 3. Warranty Return
- During the limited warranty period, Supereye may, at its option: (i) repair; (ii) replace; or (iii) refund the amount paid by customer. Customer must return the product to the appropriate Supereye branch or authorized service location, as designated by Supereye and pay for the shipping cost. Supereye will cover the shipping cost for the return of the product to customers in 46 states of US and in Canada within the warranty term. For a RMA item from other offshore regions (Hawaii, Alaska, Puerto Rico, and the U.S. Virgin Islands) and countries outside of US and Canada, the customer has to pay all the shipping including the return shipping from Supereye and tax, if any, even for an item within the warranty term. In the event that there are import charges and brokerage charges in processing repair or replacement of warranted items, the incurred import charges and brokerage charges will be undertaken by the importer regardless of either party.